Getting Started
How do I start the Casino software?
What are the recommended system requirements?
How do I download the free software?
What is involved with the installation process after downloading?
Login and Registration
How do I connect to the Casino?
How do I register as a player at the Casino?
Banking
What methods can I use to make a deposit at the casino?
How do I make a deposit at the casino?
Why are my deposits being rejected?
How do I withdraw my winnings from the casino?
How do I select a Preferred Method Of Payment (PMOP)?
How do I reverse a withdrawal?
How long will it take to receive the withdrawal?
Are there any fees associated with withdrawing?
Loyalty Program
What is the Casino Rewards VIP loyalty program?
How do I join the loyalty program?
How do I check my VIP account balance?
How do I redeem points?
Casino Games
How Do I Download More Games?
What do I do if a game I play has “upgrade available” written on it?
Why does it take so long to download some new games?
Why does a game sometimes freeze or remaining spinning?
Other Questions
How old do I need to be to play at Luxury Casino?
How do I know this Casino is fair?
What is the Casino Rewards
Highest Win Rate Guarantee Disclaimer
How can I contact support?
Interac Deposits
